Privacy Policy

This Policy explains what information is collected from users to bankerz.in, why the information is collected and how it is used. It also explains user options for accessing and managing information, our data security practices etc. bankerz.inis operated and owned by IBC Academy.

Why we collect personal information?

We collect personal information from you to identify you, to provide you with information required to service you, to ensure that we provide the correct feedback regarding your performance in various tests, and to help us deliver a superior educational experience. Information collected enables us to give you convenient access to our service offerings and products, and may help us tailor your educational experience.

Information you provide

We collect information such as: your name, email address, mobile number etc. when you register to use services at our website/mobile app or at subsequent visits and/or at times when you enter contests or other promotions sponsored. If you use a feature that requires payment of a fee, we collect your debit/credit card data or payment account information.

When you use one of our paid products, we track the web pages, and information that has been accessed by you, and store it on our servers. This enables us to track items that you have completed, and those that you need to see.

Cookies

We send cookies (small files containing a string of characters) to your computer, thereby uniquely identifying your browser. Cookies are used to track your preferences, help you login faster, and aggregated to determine user trends. This data is used to improve our offerings, such as providing more content in areas of greater interest to a majority of users. Some of our features and services may not function properly if your cookies are disabled.

Log information

When you access our website/mobile app, our servers automatically record information that your browser sends whenever you visit a website/mobile app. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.

User communications

When you send email or other communication to us, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.

Links

We may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve our customized content. Clicking on links may take you to sites outside our domain. We are not responsible for the privacy practices of other websites. We advise you to be aware when you leave our website/app to read the privacy statements of each and every website that collects personally identifiable information.

Alerts

We may alert you by email or phone (through sms/call) to inform you about new service offerings or other information which we feel might be useful.

Public Forums

When you use certain features on our website/mobile app like the discussion forums and you post or share your personal information such as comments, messages, files, photos, which will be available to all users, and will be in the public domain. All such sharing of information is done at your own risk. Please keep in mind that if you disclose personal information in your profile or when posting on our forums, this information may become availablepublicly.

Data Security

When you require making a payment for the services,  it transmits your debit/credit card data to our payment gateway/bank for processing directly. If we encounter a problem with payment, we may review the order information with you and our payment gateway/bank to resolve it. We do not have access to your debit/credit card information and as such may not be in a position to disclose your debit/credit card information by any means. We do not share your email address or your personal information with third party marketers.

We offer secure pages to collect sensitive information on our order form, such as debit/credit card information. We also use administrative, physical and technical precautions to help protect the confidentiality, security and integrity of personal information stored on our system. While no computer system is completely secure, we believe the measures implemented by our website/mobile app reduce the likelihood of security problems to a level appropriate to the type of data involved.

Information sharing

Other than the above mentioned sharing of data related to debit/credit card information, we only share personal information with other companies or individuals in the following circumstances:

  1. Satisfy any applicable law, regulation, legal process or enforceable governmental request
  2. Enforce applicable Terms of Use, including investigation of potential violations thereof
  3. Detect, prevent, or otherwise address fraud, security or technical issues, or
  4. Protect against imminent harm to the rights, property or safety of our website/mobile app, its users or the public as required or permitted by law.

Such information does not identify you individually.

We may provide information to service providers to help us bring you the services we offer. Specifically, we may use third parties to facilitate our business, such as to host the service at a co-location facility for servers.

How Long Do We Retain User Data

Currently, we plan to retain user data while an account is active and for at least three years afterward. We may alter this practice according to legal and business requirements. For example, we may lengthen the retention period for some data if needed to comply with law or voluntary codes of conduct. Unless otherwise prohibited, we may shorten the retention period for some types of data if needed to free up storage space.

Your Consent to This Policy

By accessing our website/mobile app, you have agreed to this Privacy Policy. This document supersedes any prior communication on this topic and reflects the entire and exclusive Privacy Policy for this website/app. This Policy is subject to our Terms of Usage, which take precedence over any conflicting Policy provision. We may change our Policy by posting a new version of it on our website/mobile app from time to time.

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